Terms & Conditions

Last updated: September 15, 2026

Welcome to EKO Commercial. These terms and conditions set out the rules for using the website at https://ekocommercial.com (the "website"), which is operated by EKO North America ("EKO Commercial", "we", "us", "our").

Please read them before you use the website or place an order. If you do not agree with them, please do not use the website. These terms cover the website itself; the price, delivery and return terms of a specific order are set out in your order confirmation, our Shipping & Delivery page and our Returns & Refunds page.

Table of Contents

  1. Cookies and privacy
  2. Ordering from us
  3. Using our content
  4. Content you post
  5. Links
  6. Disclaimer and limits on liability
  7. Governing law
  8. Changes to these terms
  9. Contact

1. Cookies and privacy

We use cookies and similar technologies as described in our Cookie Policy. Cookies that are not essential are only set after you choose Accept in the cookie banner, and you can change your choice at any time using the Cookie preferences link in the footer. Visiting the website does not, by itself, mean you agree to non-essential cookies.

How we handle personal information is described in our Privacy Policy and, in short form, in our Notice at Collection.

2. Ordering from us

  • Products and prices are shown in US dollars. Volume pricing, where offered, is applied automatically in the cart according to the tiers shown on the product page.
  • An order is accepted when we send an order confirmation. We may decline or cancel an order, for example if a product is unavailable, a price was shown in error, or we cannot verify payment; if we do, we will refund any amount already paid.
  • Shipping destinations, charges and delivery estimates are on our Shipping & Delivery page. Returns, restocking fees and refunds are on our Returns & Refunds page.
  • Questions about a product after purchase? Contact after-sales support at support@ekonorthamerica.com.
  • Product information: some products may carry a California Proposition 65 warning; see our Proposition 65 Warnings page.
  • If you order on behalf of a business, you confirm that you are authorised to do so.

3. Using our content

Unless stated otherwise, EKO Commercial and/or its licensors own the intellectual property rights in the material on this website. You may view, download and print pages for your own use, and for evaluating or ordering our products. You may not:

  • republish material from this website;
  • sell, rent or sub-license material from this website;
  • reproduce, duplicate or copy material from this website for commercial use; or
  • redistribute content from this website,

except with our written permission or as allowed by law.

4. Content you post

Parts of the website may let you post comments, reviews or other content. We do not review content before it appears, and it reflects the views of the person who posted it, not ours. We may remove any content we consider inappropriate, offensive or in breach of these terms.

By posting content you confirm that you have the right to post it, that it does not infringe anyone else's rights, that it is not defamatory, offensive or unlawful, and that it is not used to promote another business. You grant EKO Commercial a non-exclusive licence to use, reproduce and edit your content in any format.

5. Links

You may link to our home page or to any public page on this website as long as the link is not misleading and does not suggest that we sponsor or endorse you when we do not. You may not use our logo or other artwork for a link without a trademark licence. We may ask you to remove a link, and you agree to do so promptly. Links from our website to third-party sites are provided for convenience; we are not responsible for their content or their privacy practices.

6. Disclaimer and limits on liability

To the maximum extent permitted by law, we provide the website "as is" and exclude all representations, warranties and conditions relating to the website and your use of it. We do not promise that the information on the website is complete or up to date, or that the website will always be available.

Nothing in these terms will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

These limits apply to liabilities arising under these terms, in contract, in tort and for breach of statutory duty. Nothing in this section changes the return, refund or replacement remedies described on our Returns & Refunds page.

7. Governing law

These terms, and any dispute about the website, are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts located in Martin County, Florida, unless the law where you live requires otherwise.

8. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Continuing to use the website after a change means the updated terms apply to your use of the website from that date; orders are governed by the terms in force when the order was placed.

9. Contact

EKO North America (trading on this website as EKO Commercial) 4205 Southwest High Meadow Avenue, Palm City, Florida 34990, United States Sales and commercial inquiries: sales@ekocommercial.com Orders, returns and support: support@ekonorthamerica.com Privacy questions and privacy-rights requests: support@ekonorthamerica.com · (866) 987-2980 (8:00 AM–5:00 PM Pacific Time, 7 days a week)